> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.snapps.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I update my payment method after a failed subscription payment?

## Update your payment method

1. Log in to your Snapps account at [go.snapps.ai](https://go.snapps.ai).
2. Open **Account Settings** > **Payment & Invoices**.
3. Update your credit card or billing information, or add/remove a payment method.
4. If your subscription is no longer active, subscribe to a plan from the same settings page so you can use the service again.

After updating your card, the failed payment may need to be processed again. In some cases, a support representative can retry the payment. If the account was suspended because of unpaid invoices, updating the card and paying the past-due invoice restores the subscription.