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Use the Contact Form widget to add a complete web form to your site. The Contact Form widget allows you to provide visitors with a variety of input areas; specific text, drop-down, radio buttons, check boxes, date, time, email, and phone numbers. You can use the form for email newsletter opt-ins, customer questions, or simply to gather feedback from your site visitors.
Note
On radio buttons and check boxes, you can add images to display for the options. The images will not appear in the email received from the form submissions, but the selected label appears (even if hidden on the site).
To add the widget:
To learn more about adding widgets to your site, see Add Widgets.
Content Editor
To access the content editor, right-click the widget, and click Edit Content.
On the Form Items tab:
On the Submission tab:
5. To set the email address and subject for receiving form responses, click Submission recipients. Make sure to enter the email address in the Submission recipients step in order to have a copy of the information submitted.
Note
If the Submission recipient is empty, the account owner will be used as the default submission recipient.
6. To set the confirmation and error messages to display when visitors submit a form, click Submission actions. Use the Rich Text Editor to add color, emphasis (bold, italics and underline), and bullets to text in the message boxes. To have the form redirect to a page after submission, click the Redirect to a page after submission toggle, and select the page to which you want to redirect.
7. To add tracking code to your form, click Tracking, and paste conversion code or AdWords in the field provided.
On the Integration tab, send successful submission data to a third-party service. For more information, see Contact Form Integrations.
Configure a GDPR-Friendly Contact Form
To obtain consent from your visitors upon contact form submission, add a new field to your contact form following the instructions above and select either Opt-In orFree Text as the Field Type.
Add Opt-In Field
To add a check box confirming your visitor's consent to share form responses, add an Opt-In field. This field will be required to submit the form response.
The default text is By checking, I agree to share my form responses.
Add Free Text Field
To add a different notification, add a Free Text field. The field appears as a notification below the fields of your contact form.
Note
There is no default GDPR or privacy-related placeholder text in the free text field, as this is a multi-purpose field, so you need to place your custom text.
Manage and Delete Form Responses
To manage and delete responses received from a contact form:
4. To export form responses in .csv format, right-click the form and click Form responses.
Note
This option will not be available if there were no form responses on the live site.
Design Editor
To open the contact form design editor, right-click the Contact Form widget, and click Edit Design. In the design editor, you can change the button layout, items, frame, and spacing.
Layout
On the Layout tab:
Item
On the Item tab:
Frame
On the Frame tab:
Spacing
To make edits to the padding and margins of the contact form, click the Spacing tab. For more information about spacing, see Outer and Inner Spacing.
If you are having issues with the contact form, see Contact Form Troubleshooting.