Support Articles
Stay Connected
How Can I Troubleshoot Custom Code?
If you have added custom code to your site that's impacting its performance or preventing you from editing it, it is most likely due to the code not being formatted correctly or not being HTTPS compliant.
Solution
The following can help you troubleshoot your custom code issues:
- Restore a backup of your site to a point before the custom code was added (even if you haven't created a backup, the editor creates one for you when you publish or enter developer mode)
- Access Developer mode to fix the issue manually
- Load the non-secured version of the editor to load scripts that were not embedded via a secure connection. To do so, log into http://my.Website Builder.co?nossl
- If you are unable to access the editor when your site loads initially, try accessing your editor on a new page by entering a different URL in your editor link, such as https://my.Website Builder.co/home/site/XXXXXXX/about. When you get there, you can delete and re-add the page that is causing problems, or access developer mode to fix the issue on the site's code
- If you have any links in your code (http:// or //) and your site is using HTTPS or you're in the preview, then you will have to change it to https:// instead
Related Articles
Expand the capabilities of the website builder with custom HTML. This widget allows you to embed custom code into your site, and can be used to embed third-party widgets such as videos, contact forms, and more.
While adding custom code can extend your site's functionality, we recommend you only add code from a trusted source. Only add code if you know exactly what it does and how to troubleshoot it if it does not work.
To learn more about using HTML in Developer Mode, see Developer Mode.
The editor's interface has three main predefined sections: The top navigation bar, the left panel, and the content area. Each of these predefined sections plays an important role in letting you make your site as awesome as possible.
This widget makes it easy for website visitors to send you money using PayPal. You can use the PayPal button both for gathering donations and for selling products.
